Data Privacy Notice

BeSpoon SAS thanks you for visiting our internet site and for your interest in our company and our products and services. Protecting your personal data while it is being processed is important to us during the entire business procedure, and we want you to feel secure when visiting our internet sites.

We value your privacy and doesn’t store any personal data without free, prior and informed consent. In case we received your free, prior and informed consent (e.g. if you contacted us to have information on our technology and systems, or if you purchased one of our products), we keep the personal data confidential and we store it only as long as necessary. Of course, we provide access to your own records. It concretely means: you only hear from us for exchanges of information or transactions you expressly assent to, and you may change this situation anytime. To keep our website reliable and secure, we save anonymous access data without personal reference and some parts of the website may use cookies. You can prevent the installation of cookies by setting the corresponding option in your web browser; in this case, you may experiencing difficulties for some functions of the website.

In the following, we will explain which information we collect on our websites during your visit and how that information will be handled. BeSpoon SAS operates Bespoon’s entire international web presence, along with associated web applications. This data privacy statement applies to all websites operated by BeSpoon SAS. It does not apply to websites to which our external links lead.


Data Protection Officer

Our Data Protection Officer is available for any concerns you may have about the protection of personal data.

Please direct your concerns to the following e-mail address: contact[at]bespoon[dot]com.

Personal Data

Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


Your Rights

Under statutory regulations, you may demand that we provide you with information about your personal data, or that we rectify, erase, or restrict the processing of those data. On request, we will provide you with your data in a structured, common and machine-readable format. If we are using your data based on your consent (to register you for our e-mail newsletter, for example), you may revoke that consent at any time. As soon as you do, we will no longer use your data for that purpose. If we have a legitimate interest in processing your data, you may also contact us to object to such processing. In this case, we will stop processing your data unless we must continue to store them due to compulsory reasons which override your interest in objecting, or unless the processing serves to pursue legal claims. If we are processing personal data for direct marketing, you may object to such processing at any time without giving reasons. In this case, we will stop processing the data for direct marketing. Naturally, you may always contact the competent supervisory authorities as well.


Erasure of Data

As soon as your data is no longer needed for the aforementioned purposes, including billing, it will be erased. Please be aware that when data is erased, it will be only blocked at first, then finally erased only after a certain amount of time has passed, to avoid erasing them accidentally or to avoid intentional damages. For technical reasons, data will be duplicated in data backup files or through service mirroring as appropriate. Such copies will also be erased only after a certain time delay due to technical reasons.


Using and forwarding personal data

The personal data you provide will be used by us only for a specific purpose, such as to technically administer the websites and to fulfil your requests and demands: normally, therefore, to execute the contract we have concluded with you or to answer your questions. During registration in our web shop, the data will be used to carry out that registration and exclusively within the scope permitted under the statutes. You may object to this promotional use at any time by sending a brief message to the following address: contact[at]bespoon[dot]com.

We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so. We require third parties to respect the security of your data and to treat it in accordance with the law.


Personal data and their processing in detail – e-mail marketing (mailings)

To react optimally to your needs and interests, various companies BeSpoon SAS will use your e-mail address for advertising purposes. We use our newsletter to inform you about us and our offers. To manage our e-mail marketing efficiently, your data will be used within BeSpoon SAS.

You can adapt your subscription to mailings at any time or cancel it without giving reasons, with immediate effect. To do so, please send an e-mail to contact[at]bespoon[dot]com.